How Companies Can Deal with Consumer Boycotts in China, with Ken Jarrett
Many international brands - from the NBA, H&M, Walmart, Zara, Nike, and others - have recently faced boycotts in China for a variety of statements or actions that Chinese consumers have found offensive. Yet not all boycotts are necessarily the same. On February 3rd, join this live CCO live podcast featuring former AmCham Shanghai President Kenneth Jarrett on how companies can navigate this unique modern challenge
Some boycotts may be spurred by grassroots factors and there are others where the government aids and abets the process. How should companies deal with this situation? This webinar will focus on identifying the different types of consumer boycotts that have occurred in China and how companies can work to resolve such issues. The program will discuss the growing government relations work of multinationals in China and how US firms, for example, are dealing with the recently passed Uyghur Forced Labor Prevention Act.
If you are interested in these topics, then join Christopher Marquis, Cambridge professor and host of the China Corner Office Podcast, for this live Webinar with Kenneth Jarrett, Senior Advisor at Albright Stonebridge Group. Ken draws on decades of business and diplomatic experience in China including five years as President of the American Chamber of Commerce in Shanghai and high-level diplomatic positions including service as Consul General in Shanghai, and as Deputy Consul General in Hong Kong.
Kenneth Jarrett is a Senior Advisor at ASG, where he draws on decades of business and diplomatic experience in China and across East Asia to provide perspective and advice to businesses, investors, and other organizations with interest in the region. Most recently, Mr. Jarrett spent five years as President of the American Chamber of Commerce in Shanghai. Under his leadership, the Chamber helped numerous member companies navigate operational and regulatory challenges. Previously, Mr. Jarrett was a distinguished diplomat whose positions included service as Consul General in Shanghai, and as Deputy Consul General in Hong Kong. His 26-year foreign service career also included postings in Beijing, Chengdu, and Singapore. His government roles in Washington, D.C, included serving as Director of Asian Affairs at the White House National Security Council. Following his government service, Mr. Jarrett served as Chairman of Greater China for APCO Worldwide.
Chris Marquis is the Sinyi Professor of Chinese Management at the University of Cambridge Judge Business School. Prior to joining Cambridge, he worked at Cornell and for 10 years at Harvard Business School and has held visiting professorships at Harvard Kennedy School, Hong Kong University of Science and Technology, Peking University, Fudan University, and Shanghai Jiaotong University. Marquis’ current teaching and research examines how the interaction between corporations, governments and civil society lead to socially and environmentally beneficial outcomes, with a particular focus on China. In the fall of 2022 will publish a new book titled Mao and Markets: The Communist Roots of Chinese Enterprise that examines the unique form of entrepreneurship and market development that has occurred in China over the last 40 years. He received a PhD in sociology and business administration from the University of Michigan.